FAQ's

Q: How do I start a return?

Simply email us at jade92futch@gmail.com with your order number, and we will provide you with a prepaid return shipping label.

Q: Can I change or cancel my order?

Because we process orders quickly, please contact us at 205-898-0097 as soon as possible if you need to make a change. Once an order has been shipped, it cannot be canceled, but it can be returned.

Shipping & Delivery

How long will it take to get my order? Most orders are processed within 1–3 business days. Once shipped, you will receive a tracking number via email to monitor your delivery.

Do you ship internationally? Currently, we primarily serve customers within the United States. Please check our shipping calculator at checkout for the most up-to-date shipping options.

Returns & Refunds

What is your return policy? We offer a 30-day return window. If you aren't happy with your purchase, you can return it for free within 30 days of delivery, provided it is in its original, unused condition.

Is there a restocking fee? No, we do not charge restocking fees for any returns.

How do I start a return? Simply email us at jade92futch@gmail.com with your order number, and we will provide you with a prepaid return shipping label.

Orders

Can I change or cancel my order? Because we process orders quickly, please contact us at 205-898-0097 as soon as possible if you need to make a change. Once an order has been shipped, it cannot be canceled, but it can be returned.